Returns & Exchanges

At Odd Bunch, we strive to deliver the freshest rescued produce to your doorstep, but we understand that sometimes items may not meet our quality standards. If you are unsatisfied with any part of your delivery, please reach out within 24 hours of receipt for a resolution.

Return Process

• 1.
  Document the Issue

  Take clear photos of the specific items and the packaging label to help our quality control team identify the problem.

• 2.
  Contact Support

  Send an email to our customer care team with your order number and the photos attached within one day of delivery.

• 3.
  Review Process

  Our team will review your claim and assess if the produce fell below our 'imperfect but edible' standards or was damaged in transit.

• 4.
  Receive Credit

  Approved claims will receive a pro-rated refund or a digital credit applied directly to your next Odd Bunch subscription box.